ITA PSS Reservations

ITA PSS Reservations was designed with a single objective: Creating satisfied customers who keep coming back.

Whether selling, promoting, booking, or servicing, ITA PSS Reservations offers a flexible set of reservation features. It promises a consistently superior experience for your customers - no matter where or how you interact with them.

 

Business Agility

• Fully supports codeshare partners, airline alliances, and distribution partners
• Offers highly configurable business logic, including sophisticated role-based controls and the ability to adjust for individual airline rules and processes
• Provides complete integration with one of the industry’s most comprehensive airfare pricing and shopping systems, QPX™, including automated QPX ReShop™, and ITA Reward Shopping

Customer Centricity

• Provides a 360° view of customers accessible through all touch points, via a centralized data repository
• Offers a uniquely integrated and advanced profile database
• Includes intelligent and flexible customer value metrics that can be used to determine seating, upgrade, or reaccommodation priority
• Enables innovative merchandising solutions, which lets you easily present choices that fit your customers’ budgets and preferences

Rapid ROI

• Supports all merchandising models, including integrated and capacity-controlled optional services and branded fares / fare families
• Includes easy to learn and user-friendly interfaces to help your frontline employees keep the focus on serving customers
• Slashes training time from several weeks to a few days with goal-oriented interfaces and workflow-optimized design
• Supports all advanced payment options, including a built-in, integrated travel credit repository (EBank) and multiple forms of payment per passenger or for an entire group

 
ITA PSS
Reservations Brochure

 

 
Call Center
Interline Shopping

 
Advanced Profile with Travel Credit